Terms and Conditions
Orders received by us before noon. 12:00 on weekdays are shipped the same day!
Payment is by cash on delivery, credit card, direct payment or PayPal payment. For companies & private persons in Sweden, part payment & installment payment is in collaboration with Klarna.
In collaboration with Klarna tereteknik provides a secure solution for managing payment by credit card or debit card such as VISA or MasterCard. The card numbers handled with 3D Secure for maximum safety
We reserve price changes and any price errors. Only circumstances that we can not control, such as VAT increases and currency fluctuations, may cause us to raise the price. Tax is 25% of all prices.
All international orders (Europe) paid via PayPal. When ordering to Norway goods sent by Parcel Post, without Swedish VAT.
We warrant the Device against defects in materials and workmanship under ordinary consumer use for one year (unless stated differently on the product page) from the date of original retail purchase. Refurbished units come with only a one month warranty. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will, at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, or (ii) replace the Device with a new or refurbished Device that is equivalent to the Device that is to be replaced. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period. The limited warranty covers only the original purchaser and original receipt of purchase will be required for warranty claims. The warranty is not transferable. If the security seal on the unit is broken or if there is any tampering with the Device hardware or software all warranty will be void. Any attempts at rooting or modifying the software will also void all warranty. This limited warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or other external causes, alterations, repair, or commercial use. If any unit is sent back for warranty service and is found to have been abused, modified, misused, or software is modified or rooted or attempted to be rooted, all warranty will be void, and the customer will be responsible for return shipping of the unit in the same condition we received it.
We do not provide support for any third-party applications/software or guarantee or imply that any third party applications/software to be compatible with any of our devices. Please contact the third party software developer for support.
Product warranty applies arisen malfunction within one year of purchase, handling errors or setting are not covered. Operating errors or incorrect wiring will be charged survey cost, this also applies when the fault could not be found, or when the failure is caused by the customer. Errors arising in self-change of the product's function and appearance, such as rebuilding, upgrading or configuration of the product are not covered. The warranty does not cover transportation or travel costs. In any dispute, we follow the National Board rules and law.
Customer will pay the postage costs in case of warranty claim.
Return policy / withdrawal:
If the unlikely event you are not satisfied with the product you can return it within 14 days and get your money back. To get to return a product, the product and product packaging in the same state (as when you bought it). If the item is damaged or lost because you are careless, you lose the right of withdrawal in accordance with the Distance and Doorstep Sales Act. Under the same law, you as a customer for the return postage on returns.
Damage in transit:
If you discover that the package is damaged when you retrieve it at the post office, report it immediately. If you discover a damage when you come home, please bring your entire packet back to the post office and fill out a claim form.
Important!! Not retrieved packages:
We reserve the right to bill you for the cost of return shipping, handling etc. As well as due to not taken package or wrong address. You can be billed from 300-1000 SEK. The item is at post office warehouse for 14 days before being returned to us. If ordered through cash on delivery, we charge you shipping cost both sides plus 20% of the total. Customer who want to return items shall themselves bear the cost of return shipping.
Treatment of personal information:
When you place an order with tereteknik.se you state information such as name, address telephone number and e-mail. In connection with your registration and ordering you agree that we store and use your information in our business to fulfill our commitments to you. tereteknik will not disclose your personal information to any other.
We reserve the right to end the sale and warehousing of our suppliers. In individual cases, some products have taken Out / Cancelled without been time happen update in tereteknik.se Order Confirmation is sent only by e-mail, and then to the address you specified in the order.
Suspecting fraud, we will notify the police.
We reserve the rights to for any spelling errors and omission.